Knowledge hub
Influence guides
Practical guides for influence at work.
Building Rapport: How to Connect With Almost Anyone
Building rapport is the quiet skill behind every good working relationship. Its three core ingredients — attention, warmth, and attunement — and how to build each.
Business Acumen: How to Understand How Your Company Works
Business acumen is understanding how a business actually makes money and creates value. Its core components — and practical ways to build yours, whatever your role.
How to Build a Good Reputation at Work That Lasts
How to build a good reputation at work: deliver consistently, keep your promises, tell the truth, and treat everyone with respect. Eight habits that earn trust.
How to Read Financial Statements: The Three That Matter
How to read financial statements without an accounting degree: what the income statement, balance sheet, and cash flow statement each tell you, and how they connect.
How to Show Initiative at Work (Without Overstepping)
How to show initiative at work: solve problems before you're asked, anticipate needs, bring solutions, and follow through. Eight ways to stand out without overstepping.
How to Write an Elevator Pitch That Doesn't Sound Rehearsed
An elevator pitch is a 30-second intro that sparks interest in you or your idea. What to include, how long it should be, and how to deliver it without sounding scripted.
Influence vs Persuasion: How They Differ and Why It Matters
Influence vs persuasion: persuasion wins a single moment; influence is the lasting trust that shapes many. The key differences and which one to build at work.
Influence Without Authority: How to Get Buy-In You Can't Demand
Influence without authority is getting people who don't report to you to act. How to build the trust, understand what others want, and get buy-in you can't command.
Stakeholder Management: How to Get Buy-In, Step by Step
Stakeholder management is keeping the people who can affect your work informed, engaged, and on board. A clear step-by-step process, from mapping to buy-in.
The Psychology of Persuasion: Why People Say Yes
The psychology of persuasion explains why people say yes — Cialdini's seven principles, why they work, and how to use them ethically rather than to manipulate.